Whether it is the check-in line at an airport, or a DVD kiosk at a grocery store, consumers are embracing the ease and convenience that it offers. The entire concept of “self-service” has radically changed over the last two decades. Self-service lanes have not just appeared in grocery stores and airports, they have become the norm.
The introduction of the Internet in the 1990s only strengthened this trend. Suddenly, consumers could research the products online before they even walked into a store. The result has been shoppers who are much more informed, more selective and more impatient with salespeople who provide unnecessary information.
Source: BCC Research
Traditional vending machines have been around for a long time, while Automated Retail is expanding rapidly. Automated retail is the technology, software and services behind the self-service kiosks that sell or rent products to consumers automatically.
Airports and malls kiosks are another example of how automated retail is great for consumers. Suddenly realize you forgot your camera on that once-in-a-lifetime trip to South America? Don’t want to wait in line to buy cosmetics? No problem. Leading brands and retailers are taking advantage of the automated retail channel to provide convenience and new products to consumers. Products such as Apple iPods, digital cameras, apparel, cosmetics and cell phone accessories are all now available at automated retail stores.
Indoor/Outdoor kiosk that can hold 640 OEM DVD/Bluray/Game cases or an average of 250 products, varies by configuration. The perfect balance between size and capacity!
Indoor/Outdoor kiosk can hold 960 OEM DVD/Bluray/Game cases or an average of 350 products, varies by configuration. Ideal for large retailers, airports and outdoor locations!
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